Frequently Asked Questions

Pehnawa Ethnics is an Ireland-based South Asian fashion boutique offering ethnic wear, ready-to-wear outfits, formal dresses, festive collections, and traditional clothing for women across Ireland and the United Kingdom.

Our collections are suitable for Pakistani, Indian, Bangladeshi, and wider South Asian customers looking for elegant outfits for everyday wear, Eid, weddings, parties, and cultural events.

Pehnawa Ethnics is located at Clondalkin Industrial Estate, Dublin 22, D22 Y224, Ireland.

Customers can shop online through our website or contact us for assistance before placing an order.

Yes. Pehnawa Ethnics offers South Asian ethnic wear in Ireland, including Pakistani suits, Indian-style ethnic outfits, festive wear, party wear, wedding guest dresses, kurtas, kaftans, two-piece suits, three-piece suits, and ready-to-wear collections.

Yes. Our collections are designed for customers searching for Indian clothes in Ireland, Pakistani clothes in Ireland, South Asian dresses in Dublin, and elegant ethnic wear for cultural occasions.

We focus on quality fabric, stylish cuts, modern modest fashion, and occasion-ready outfits for customers across Ireland and the UK.

We sell a curated range of South Asian women’s fashion including ready-to-wear suits, luxury lawn collections, formal wear, wedding guest dresses, Eid outfits, party wear, three-piece suits, two-piece suits, kurtas, kaftans, designer-style outfits, and traditional ethnic clothing.

Yes. We offer ready-to-ship South Asian dresses and ethnic wear for customers who need faster delivery.

Ready-to-ship orders usually arrive within approximately 2 business days in Ireland and approximately 5 business days in the United Kingdom.

Yes. Some products may be available on pre-order, pre-booking, made-to-order, or custom order basis.

Pre-order and customised outfits may take up to 4 weeks depending on production, supplier availability, stitching, finishing, and delivery timelines.

Yes. Pehnawa Ethnics stocks Eid collections in Ireland, including festive South Asian outfits, Pakistani suits, Indian-style dresses, luxury lawn, formal wear, and elegant pieces suitable for Eid celebrations.

Yes. We offer formal ethnic wear and wedding guest outfits suitable for South Asian weddings, Mehndi, Baraat, Walima, engagement events, family gatherings, parties, and cultural celebrations.

Browse our online collections, select your preferred product and size, add it to your basket, and complete checkout using one of our secure payment options.

If you need help with size, fitting, product availability, delivery timing, or outfit selection, contact us via WhatsApp or email before placing your order.

After your order is placed, you will receive an order confirmation email. Our team will then begin processing your order.

Ready-to-ship orders are usually delivered in approximately 2 business days within Ireland and approximately 5 business days within the UK. Pre-order, pre-booking, made-to-order, and customised items may take up to 4 weeks.

Changes to size, colour, delivery address, or product selection may be possible before processing or dispatch begins.

Orders may be cancelled before they enter processing or dispatch. Once an order has been shipped, cancellation may no longer be possible.

Your order number is available in your order confirmation email and any order-related communication from Pehnawa Ethnics.

Once your order has been dispatched, you may receive tracking details by email where tracking is available.

Delivery depends on the type of product ordered.

• Ready-to-ship orders within Ireland: approximately 2 business days.
• Ready-to-ship orders to the United Kingdom: approximately 5 business days.
• Pre-order, pre-booking, made-to-order, or customised items: up to 4 weeks.

Delivery times may vary during busy seasons, public holidays, courier delays, or high-demand periods.

Yes. We deliver throughout Ireland and selected locations across the United Kingdom.

Courier services usually do not operate on public holidays. Orders may be processed or delivered on the next available business day.

Next-day delivery may be available for selected ready-to-ship products and locations, but it is not guaranteed for all orders.

Some courier services may require a signature depending on the delivery method, order value, and delivery location.

Occasional delays may occur due to courier issues, weather, public holidays, customs processing, or seasonal demand.

For international shipments, customs procedures are handled by local authorities and may be outside our direct control.

Pehnawa Ethnics offers a 14-day return and exchange policy on eligible items.

Returned items must be unworn, unused, with original tags attached, and in original condition.

Customised, altered, personalised, pre-booking, or made-to-order items may not qualify for return unless faulty.

Yes. Eligible items may be exchanged within 14 days, subject to product condition and stock availability.

Once your returned item is received and inspected, approved refunds are processed through the original payment method.

Refund timing may vary depending on your bank, card provider, Stripe, PayPal, WooPayments, Klarna, or other payment provider.

If you receive an incorrect item, please contact us within 48 hours of delivery with your order number, clear photographs, and details of the issue.

Yes. Our team can help you choose the most suitable size based on your measurements, outfit style, and fitting preference.

Selected products may be available for alteration, customisation, or made-to-order service depending on the garment.

Customised and made-to-order outfits may take up to 4 weeks.

We accept Stripe, PayPal, WooPayments, Klarna, credit cards, debit cards, and bank transfers. Cash on delivery is not currently available.

All online payments are processed through secure payment gateways.

You can contact Pehnawa Ethnics through WhatsApp, email, or the contact options available on our website.

Email: info@pehnawaethnics.ie

Website: www.pehnawaethnics.ie